Privacy Policy

Privacy Policy for PADELHUB

Effective Date: January 2025

PADELHUB ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use PADELHUB’s services or website.

Information We Collect

We may collect various types of personal information from you, depending on your interactions with PADELHUB. This information may include:

  • Account Information: Your name, email address, phone number, and any additional details you provide when registering an account or making a reservation.
  • Transaction Data: Payment information, billing details, and transaction history for services or products purchased.
  • Device and Usage Data: Information about the device you use to access our website or app, such as IP address, browser type, and usage patterns.
  • Location Data: Geolocation information, if enabled, to enhance your experience.
  • Other Information: Any additional information you voluntarily provide, such as preferences or responses to surveys.

How We Use Your Information

The information we collect is used to provide and improve our services. Specifically, we may use your data for:

  • Reservations and Account Management: To manage bookings and customer accounts.
  • Service Delivery: To provide you with the services or products you request.
  • Payment Processing: To securely facilitate transactions.
  • Marketing Communications: To send updates, offers, and promotions (with your consent).
  • Personalization: To tailor your experience based on your preferences.
  • Analytics: To analyze usage trends and improve our website and services.
  • Compliance: To comply with legal obligations and enforce our policies.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: With trusted vendors who assist us in delivering services, such as payment processors or customer support tools.
  • Legal Requirements: To comply with laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure storage, and limited access controls. However, no system can guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or operational requirements.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal exceptions.
  • Opt-Out: Opt out of marketing communications at any time by using the unsubscribe link or adjusting your preferences.

To exercise these rights, please contact us at Hello@padelhubusa.com.

Children’s Privacy

PADELHUB is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

Third-Party Links

Our website or services may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

International Data Transfers

If you access our services from outside your country of residence, your information may be transferred to and processed in other countries. We will ensure that such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated "Effective Date." Your continued use of PADELHUB’s services after such changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PADELHUB

Email: Hello@padelhubusa.com